Blizzard Entertainment is mostly to blame for this kind of fraud because they accept no responsibility for their highly unethical business practices. What kind of company allows people to make multiple credit card charges without even asking who they are? They allow players to create accounts without confirming their identities in anyway. They dont even delete the accounts they know are using stolen credit card numbers.

Blizzard needs to be investigated by consumer protection immediately and if possible, their online gaming “community” needs to be shut down.

This has gone too far. These geeks are screwing with peoples lives and their well being…and for what? A game? Shut it down now!

Yeah, that may make it more difficult. It was a big deal for Bank of America if I had actually purchased anything from the company in question (Blizzard) previously. When they thought I had because the first person I talked to didn’t mark every charge they turned down my claim. When they got it right that I was disputing every charge I finally won my claim. It’s not really fair that it should factor in whether you know of or have purchased from the company or not.

I would imagine that the Banks and credit card companies have software that can help them detect mass fraud cases like this. So why did I have such a hard time with my claim? Maybe they had not had as many cases with Blizzard as I suspect.

Because I play World of Warcraft and have the monthly $14.99 recurring bills also on this card, Im fearing its going to go nowhere with BofA. What is highly suspicious is this is the only charge on my card that is fraudulent.

Despite giving Blizzard their own transaction # on my statement, they still offered no help but instead gave me this canned reply:

“I was unable to locate the 77.94 charge on the account you provided.

Thank you for contacting the Blizzard Billing department regarding the recent charge against your credit card. If you feel that you have been fraudulently charged, please contact your credit card company to investigate this charge and inquire about further card security and fraud prevention. In the event that your card has been lost or stolen, you may wish to file a report with your local police department, as well. Please be sure that anyone who has access to the credit card has not previously purchased our services. Any disputes may result in action against the account or alternate legal recourse. In a majority of these cases, we find that the charges are the result of a friend or family member using the credit card. If this is the case, we **may** be able to assist over the phone. While we cannot look up transaction numbers or credit card numbers directly, we may be able to locate the account(s) in question by other means, including but not limited to contact name or email.”

Did any of you guys used the site?

Also, we cancelled the card immediately and had a new one issued. To the guy who made previous Blizzard purchases- you are going to have a harder case to build. I don’t think your previous purchase from Blizzard had anything to do with you getting hit. You just happened to buy some legit things from them before you were hit. Good luck.

my question is… why isn’t the media all over this? found numerous hits on the internet re blizzard & nc soft fraud, but haven’t heard anything on the news.