Comments on: Credit Card Fraud = I Lose (Blizzard, Bank of America)

By: Stuart

Stuart — Thu, 17 May 2012 16:27:12 +0000

I think I got lucky here. I just so happened to check my account balance this morning because student loan payment is due tomorrow and I wanted to make sure that my funds where set. That is when I noticed all of the charges. Lucky for me none of the charges had actually went through (almost 400 dollars of charges pending).

Blizzard entertainment had told me that they would cancel all the charges and that they would actually flag my debit card number so no further charges will ever go through with that card number. I then spoke with my bank and they noted my account, sounds like I got lucky by noticing these charges right away and stopped them before they actually went through.

This might have been a completely different situation had I not check my accounts until after the funds were withdrawn from my account. Since I caught this right away this should be taken care of.

By: Stuart

Stuart — Thu, 17 May 2012 15:09:05 +0000

This is happening to me right now. I am on hold with WOW right now trying to get them to close the account. its scary that someone got a hold of my debit card number but i spoke with my bank this morning and was told if WOW cancels the transaction then the funds will not be taken from my account. Will let you know what happens. Hold time as of right now is still 31 minutes

By: Lauren

Lauren — Tue, 20 Mar 2012 13:21:52 +0000

Guess what - this just happened to me yesterday. THEY TOOK ALMOST $4,000 FROM MY ACCOUNT before the bank shut it down. HOW RIDICULOUS. If Blizzard entertainment won’t do anything then maybe it’s time to make a call. AG might be able to hold them responsible. Email me if anyone has made an attempt to go anywhere with this. Sharing information and working together might be the only way.

By: Susan

Susan — Wed, 01 Jun 2011 02:18:23 +0000

Thanks for the info David…It was a debit card and four more charges went thru today for a total of about $200 additionally and now KeyBank tells me that they cannot be reversed even though I contacted them when the first charge went thru and I was told to wait and not cancel my card. Little pissed off….Now I am on hold with Blizzard going on 20 minutes..GRRRRR

By: David

David — Tue, 31 May 2011 03:50:31 +0000

If they used your credit card then you have rights with your provider. Meaning, you will not be liable for fradulent charges. If they charged this through your debit card it could be tough. I had World of Warcraft charges through my debit card but Chase came through strong for me. If you choose to call WOW support (and you should) be prepared for no less than a one hour wait time on line before you speak to a rep.

By: Susan Toth

Susan Toth — Tue, 31 May 2011 01:30:16 +0000

This just happened to me today. $99.95 charged to BLIZZARD ENT*ONL STORE\\8 POS……….What did everyone else do? Do I call blizzard or just my bank? Help! Please….

By: KM

KM — Mon, 02 May 2011 22:48:36 +0000

I noticed 3 charges for $149.90 this weekend in holding charged to my account, I called it in right away and the charges have been removed, the CC canceled, and a fraud report filed with my bank. The bank sends an automated call today to verify a new charge placed on the same canceled card for another $193.00…..I guess the perp thought that the charges woul have gone unnoticed for a little longer….creep. Blizzard really needs to get a hold on this problem, and I think the only way to get them to act, as opposed to seeing this as an acceptable loss, is to hold them accountable. I am agreeing with the class action. They won’t fix their security and verification process if they don’t have to, and it looks like they will need a court order before they decided that fraud is unacceptable.

By: dean

dean — Thu, 28 Apr 2011 06:48:49 +0000

Has anyone seen the connection between the fraudulent charges with Blizzard and software keys being sold on eBay? I am pretty certain my information was used to buy multiple product keys that are resold on eBay. The credit card company caught it after the first charge of 190 the other two attempts didn’t go through.

By: Sgt Marine

Sgt Marine — Mon, 21 Mar 2011 22:31:11 +0000

Just sent an email to blizzard requesting their security procedures and/or protocols for their online games. Im hoping they return my email. If not I guess a police report followed by the investiagation of my bank will be the next avenue of approach to render a response. The good news is that they are located literally 4 miles away from my house, maybe a quick stop in would do me good. :)

By: Maman

Maman — Mon, 21 Mar 2011 18:17:32 +0000

I am a gamer, though never WoW or any other online, computer based game for that matter. I do have Xbox Live but it wasn’t paid for with the same card that got hit and I don’t have a credit card attached to the acount just in case.

I haven’t been hit in a few months (knock on wood) and I haven’t changed my buying/shopping habits in any way. I’d love it if Blizzard could get their payment/billing issues handled once and for all.